In August of 2017, outside of Amarillo, Texas, Atmos told my elderly mother she has a gas leak in her gas line and that she needed to pay $2450.00 to have their service technicians repair the line. My mother declined and informed them she would hire a licensed,...Read more
I didn't like
Atmos pulled my gas meter on 05-30-18 due to a possible gas leak. Then i paid what I thought was a final bill on July 6, 2018. Then I get another bill for an additional amount which states this is the final bill! I called on 07-09-18 and was told that even though they...Read more
Atmos Energy - Poor service
Have been estimating my bill for months. Told them I wanted someone to read my meter each month. Atmos said they didn't have the man power to read it each month I told them to shut off my gas sevice. They acted as if they could care less and said they would shut it off.
Atmos Energy - Always estimated my meter reading.
They told me they didn't have the man power to read every ones meter. So I told them to turn off my gas. I could manage eithout it.
Overpaid on account because they kept overbilling me. When I called it to their attention it became a huge nightmare. Over 6 months talking back and forth with their "customer service" about getting this credited on my account. Heard various stories about how it takes...Read more
Atmos Energy - Thieves!
My bill last month $35 My AC was on this month. I don't use the heater at all unless it's lower than 40 outside. I hate being hot. My current bill with no heater in use is $209. My consumption was 100 times the normal rate. It's not winter anymore what's the excuse now. Really. This is a monopoly company taking advantage of that fact.
I had a leak at my meter twice in 3 months, the 2nd time in February 2018 they came out and replaced the part that shows the reading, my usage on that bill went to 159! The highest reading I have ever had in the past 2 years is 61 in December of 2016 and I had a 30...Read more
I have not own this home for 2 years and even thou is is in someone else name my landlord agreement is still active so I have a 459.00 gas bill and I have to pay it this is not right landlord watch your agreements What do you mean not enough imformation the house...Read more
My mom just got a bill for $385.00 for her Atmos bill. The bill had never been over $25.00 for the past 20 years a month. She called to complain and they say something about how their estimation process has changed. They said we have been undercharging her and now they...Read more
Recently there have been terrible accidents due to gas leaks in my area. One of which caused a death and the family is now suing the Gas company. Ever since our bill has gone theough the roof! Usually the cost for us is ~$25-35. But these past months it’s been $100+!!...Read more
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