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In August of 2017, outside of Amarillo, Texas, Atmos told my elderly mother she has a gas leak in her gas line and that she needed to pay $2450.00 to have their service technicians repair the line. My mother declined and informed them she would hire a licensed,...
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1.0
I didn't like
  • Arrogance
  • Ignorance
  • Rudeness
#1301252
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Atmos pulled my gas meter on 05-30-18 due to a possible gas leak. Then i paid what I thought was a final bill on July 6, 2018. Then I get another bill for an additional amount which states this is the final bill! I called on 07-09-18 and was told that even though they...
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1.0
#1299413
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Atmos Energy - Poor service

Have been estimating my bill for months. Told them I wanted someone to read my meter each month. Atmos said they didn't have the man power to read it each month I told them to shut off my gas sevice. They acted as if they could care less and said they would shut it off.
#1263862
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Atmos Energy - Always estimated my meter reading.

They told me they didn't have the man power to read every ones meter. So I told them to turn off my gas. I could manage eithout it.
#1263844
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Overpaid on account because they kept overbilling me. When I called it to their attention it became a huge nightmare. Over 6 months talking back and forth with their "customer service" about getting this credited on my account. Heard various stories about how it takes...
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#1253542
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Atmos Energy - Thieves!

My bill last month $35 My AC was on this month. I don't use the heater at all unless it's lower than 40 outside. I hate being hot. My current bill with no heater in use is $209. My consumption was 100 times the normal rate. It's not winter anymore what's the excuse now. Really. This is a monopoly company taking advantage of that fact.
#1252163
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I had a leak at my meter twice in 3 months, the 2nd time in February 2018 they came out and replaced the part that shows the reading, my usage on that bill went to 159! The highest reading I have ever had in the past 2 years is 61 in December of 2016 and I had a 30...
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1.5
#1251146
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I have not own this home for 2 years and even thou is is in someone else name my landlord agreement is still active so I have a 459.00 gas bill and I have to pay it this is not right landlord watch your agreements What do you mean not enough imformation the house...
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1.0
#1250173
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My mom just got a bill for $385.00 for her Atmos bill. The bill had never been over $25.00 for the past 20 years a month. She called to complain and they say something about how their estimation process has changed. They said we have been undercharging her and now they...
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1.0
#1244366
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Contact Atmos Energy

Mailing Address:
Atmos Energy Corporation
P.O. Box 650205
Dallas , Texas 75265-0205
United States
Phone:
(888) 286-6700
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Recently there have been terrible accidents due to gas leaks in my area. One of which caused a death and the family is now suing the Gas company. Ever since our bill has gone theough the roof! Usually the cost for us is ~$25-35. But these past months it’s been $100+!!...
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1.7
#1231134
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