filters
State:
Show
City:
Show
Product:
Show
Show

Atmos Energy - Leaking Gas

Atmos Energy - Leaking Gas
Atmos Energy - Leaking Gas
After numerous calls regarding a gas leak by several people in the Holly/Hillcrest area in Sherman; Atmos construction folks showed up to do the repair. Don’t know if they will ever get it done as they’ve been standing around for almost an hour. No wonder services are so expensive and it’s hard to get much a complished
Company wrote 0 private or public responses to the review from Nov 26.
3.4
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1407989
Reply to reviews
Show

Atmos Energy - Help gas on

Appointment is not here and it’s cold.
Customer made 6 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 19.
#1404074
Reply to reviews
I was initially asked to be at the property from 8 to noon, it is 6:45 pm and so far they have been a no show. This has required me to take the day off with little notice. and they still expect me to pay the activation fee. After several phone calls they are still...
Read more
Company wrote 0 private or public responses to the review from Nov 16.
1.0
#1402105
Reply to reviews
Atmos - They charged me for the mistakes they made setting up my accounts! They put my company accounts in my personal name. They also mailed my bills to the wrong address and charged me late fees when I didn't pay on time. Really! After wasting my time with the Atmos...
Read more
Company wrote 0 private or public responses to the review from Nov 14.
1.0
#1400202
Reply to reviews
My son and his roommate did not realize that neither were paying their gas bill and it was shut off. After the realization, they paid it within minutes of it being turned off. Atmos cannot come back out and turn it on for 5 days. 5 days of temperatures under 32 degrees...
Read more
Company wrote 0 private or public responses to the review from Nov 12.
Anonymous
Anonymous

Now Atmos is saying they could not urn it back on because the lines failed a pressure test. Not one of the three technicians that came out mentioned this to my son. Atmos Ener...

1.2
I didn't like
  • Pricing
  • Atmos energy dirty tricks
  • Atmos energy
#1399111
Reply to reviews
During summer months the 18 dollar “ fee” where does it go I ask ? To our workers was the response . So we pay for our services and your employees???? Is this not theft of service during summer months??? I’m not using anything ???? I understand if I don’t watch tv I’m...
Read more
Company wrote 0 private or public responses to the review from Nov 02.
5.0
#1393026
Reply to reviews
Had my account on auto pay on Visa Debit card at a Credit Union. On date Atmos was to debit my account, Got an email saying that BANK rejected payment for insufficient funds. I had used the card before. So, they charged me an additional $20 on top of each bill. So, I...
Read more
Company wrote 0 private or public responses to the review from Nov 01.
#1392450
Reply to reviews
I just purchased a home in June of 2018. I did not call to connect new service because I am new to homeownership and have never had gas until now. I called on a Thursday to get the account set up and turned on thinking it would be on in a matter of minutes. I was...
Read more
Company wrote 0 public responses to the review from Oct 26.
#1389308
Reply to reviews
I was passed due a month due to being out of town.but as soon as I got back into town I paid the entire note so my gas doesn't get shut off.a week or so goes by I notice a technician out on my meter thinking they are updating something well come to find out I work up...
Read more
Company wrote 0 private or public responses to the review from Oct 13.
1.1
I didn't like
  • Customer service never do business with these con artists
#1380864
Reply to reviews

Contact Atmos Energy

Mailing Address:
Atmos Energy Corporation
P.O. Box 650205
Dallas , Texas 75265-0205
United States
Phone:
(888) 286-6700
More
Show

Atmos Energy - Heartless company

We were a little behind on our bill we had a payment plan set up we paid on time then all the sudden the day are bill was due it was late I called Atmos the lady was rude didn't care at all and told me there wasn't anything they could do this happened in August 2018 we have 5 children and have been with out gas since.
Company wrote 0 public responses to the review from Oct 10.
1.0
Details
Billing Practices
Product or Service Quality
Website
Yates Center,Kansas
#1377842
Reply to reviews