Contact Atmos Energy Customer Service
Atmos Energy Phone Numbers and Emails
Toll-Free Number:
-
(888) 286-6700
Customer Service:
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(877) 460-7067
-
(972) 934-9227
Natural Gas Emergency:
-
(866) 322-8667
Atmos Energy Email:
Customer Service
Contact Information
Atmos Energy Website:
Atmos Energy Help Center:
Corporate Office Address:
Atmos Energy Corporation
PO Box 650205
Dallas,
Texas
75265-0205
United States
Other Info (opening hours):
Pay Your Bill By Mail
U.S. Mail (address is for paying bills only)
PO Box 790311
St. Louis, MO 63179-0311
Overnight Delivery
Atmos Energy #790311
1005 Convention Plaza
St. Louis, MO 63101
Corporate Headquarters
Atmos Energy Corporation
PO Box 650205
Dallas, Texas 75265-0205
Summary of Atmos Energy Customer Service Calls
314
TOTAL
CALLS
CALLS
02:53
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Atmos Energy?
Payments and Charges Question:
- “Billing”
- “Pay bill”
- “To see if they recieve a payment”
Staff Question:
- “Start gas service”
- “Transfer service”
- “New services at this addres for today”
Request for Information Question:
- “How much my gas bill and what is the address,,?”
- “Find out how much i owe”
- “How much my gas bill”
Product/ Service Question:
- “New Connection”
- “That was supposed to come connect my gas yesterday”
- “Reconnect”
Account Question:
- “To see which way I ambpaying. Either by dept or checkinh account. My information on my dept card was stolen, there I got a new card.”
- “Setup an account”
- “Account balance”
Shipping and Delivery Question:
- “Has not coming on in heating unit.. power is working but has jets not being engaged can gas worker check if simple fix like a switch?”
- “Never received a gas bill yet and I just need to know how much my bill is”
Activation/ Cancellation Question:
- “Activate service”
- “Cancel”
Cards Question:
- “Change credit card for payment.”
Return/ Replace Question:
- “I need to change my account number to a different account number to pay my bill”
Other Question:
- “Dealership enquiry”
- “Iwant to be a customer”
- “Phone bil”
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Atmos Energy