Product: Atmos Energy Residential Gas Supply Clear all filters (26 of 26 reviews match)
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Believe me I will be searching for a new gas company if I can't find one I will use as less as possible of this gas at home I will go get some electric heaters and only use the gas to cook just so I won't have to give this company that much of my money I am so sick...
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1.0
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Atmos Energy Residential Gas Supply
#1130431
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I use gas only for heat so I go 5 months in summer with zero usage at all, but I still get charged $14.92 per month.It's actually cheaper to have the service cut off in April and cut back on in October for a reconnect fee of $30. Saves $45. I use gas only for heat so I...
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Atmos Energy Residential Gas Supply
#1119349
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They split and he moved out and stopped paying the bills including the gas bill. Before my home loan defaulted i decided to move back. When i tey to get service they twll me i have to pay his outstanding balance of over 300.00 before i can get service in my name. Why...
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2.3
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Atmos Energy Residential Gas Supply
#1113256
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Atmos Energy - New Meter causes gas cutoff

#1099944
1.8
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Atmos Energy came to read the gas meter and decided a new one was required. Even though the business was closed, they replaced it without ever contacting us. Left a blue tag and pad lock on the new gas meter. Called customer service, but their system was down for the second time in a week.
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Atmos Energy - Gas used on vacation.

#1068126
1.4
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Gone for a week and gas bill doubled. Was told previous month was estimated and this bill is actual. This utulity is out of control. Call your Congressman and take back your power. They will steal from us forever.
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Atmos Energy Residential Gas Supply Review

#1038803
1.0
Details
So I just arrived home to find that dinner can't be cooked because my gas is off - wife paid bill last week and new bill received reflects payment received- so customer svc is closed and these *** tell me to wait till tomorrow FU atoms energy karma is a real ***
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Atmos Energy Residential Gas Supply Review

#1003459
1.0
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Like others I have experienced higher then normal bills. My biggest complaint is the customer service, the people are rude and disrespectful. I wish there was another option for gas I feel they have you buy the wallet when you have no option for another company. Must be nice to charge whatever you want !
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Why should every customer have to pay this exorbitant amount when their is no gas consumption? There has got to be some sort of law that makes this practice illegal. They have a monopoly so I guess this lets them get away with shady business practices. I would like to...
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1.0
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Atmos Energy Residential Gas Supply
I didn't like
  • Being taken advantage of monthly for zero service
#1085087
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Purchased a new home and the previous owner had the gas service shut off. Atmos now wants to charge me a setup and re connection fee? Are you @#$@#$ kidding me? They even put a lock box on my gas meter. Not only is this not my fault at all, but Atmos should have a...
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1.0
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Atmos Energy Residential Gas Supply
#1084554
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Bill was just past 30 days due, (I rec'd the next bill and promptly paid).Do they have a right to disconnect? Yes Was out of town and relying on forwarded mail. No other issues with mail except theirs. Shut off notice was "lost in the mail". Did the person that came on...
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Atmos Energy Residential Gas Supply
#1079977
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So today the bill is $679 and due in four days or they turn off my gas, This is absurd. What the *** is going on. I never heard from the customer service person or anyone else, What is going on. I am going to complain to the Railroad commijssion. Oh and to make...
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1.1
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Atmos Energy Residential Gas Supply
I didn't like
  • Estimate your bill and then hit you with a huge bill
#1079779
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the furnace is gas, but we've had very mild winters in North Texas. The issues isn't from Nov. to Feb. when the furnace MAY be on, it is the warmer months!! I think there is "over billing fraud" going on. I lodged a formal complaint with the Texas Railroad Commission....
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1.0
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Atmos Energy Residential Gas Supply
I didn't like
  • Taking advantage of elderly homeowners
  • Being taken advantage of
#1076537
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Now they are denying me hot water and gas to cook for my children because they refuse to work out a payment plan. Is there anyone else going through this and what should I do? Who do I turned to? I have My sons father in child support court who is a wealthyan but he...
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1.9
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Atmos Energy Residential Gas Supply
#1055203
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I was setting up Auto Bill pay in my online banking for Atmos when I notices aNOTHER $19 dollar charge IN ADDITION to their $19 "customer fee". Yeah in case you weren't aware you're paying Atmos $20/month FOR NOTHING. That's the fee you pay "just to be a customer"....
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1.0
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Atmos Energy Residential Gas Supply
#1037932
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