Product: Atmos Energy Residential Gas Supply Clear all filters (0 of 44 reviews match)
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No warning, no gas leak, they just want more money. Is it possible for a utility company to just change their billing with no warning. They are saying we want $385 a month for what we have been charging $25 a month for just because they are saying they have been...
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1.0
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Atmos Energy Residential Gas Supply
#1244366
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Recently there have been terrible accidents due to gas leaks in my area. One of which caused a death and the family is now suing the Gas company. Ever since our bill has gone theough the roof! Usually the cost for us is ~$25-35. But these past months it’s been $100+!!...
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1.7
Product
Atmos Energy Residential Gas Supply
#1231134
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Instead of reading meters during the winter months, Atmose significantly overestimated the gas usage and slammed our entire residential area with astronomical bills for 2-3 straight months. Purely, grotesque and shameless thievery! They refused to send out meter...
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Anonymous
Brent

I am interesting in joining a class action. My bill went from 25, to 175 and now it is 300 when I know I used less in April vs. winter months. This is ridiculous!

1.2
Product
Atmos Energy Residential Gas Supply
I didn't like
  • Mishandled payments
  • Estimate your bill and then hit you with a huge bill
  • Being taken advantage of
#1225818
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The finished digging up at 3am and stated that they are moving the meters from the inside to the outside and that the gas will be off for "a couple of hours". The left and didn't return. After calling and calling, an employee shows up at 10pm Sat night and states that...
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1.0
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Atmos Energy Residential Gas Supply
#1225124
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Something has to be done about Atmos Energy overbilling. A few years ago my Gas bill went from $ $79 a month to $700. They claim it was weather, but The average temps were 69 at the time. When I complained they told me. “We are the only gas company local, It’s not like...
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Anonymous
Jt

Atmos only reads meters every two or soo ...They estimate you has bill of what you used on your last bills ... I got a $144.00 bill on my rent house and it had a new meter wit...

1.0
Product
Atmos Energy Residential Gas Supply
#1219991
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My experience has started this past Friday when I waited 5 hours to get my gas turned on at my new home. I had the alerts on my phone telling me someone was in my area they would be here 30-90 minute period. Then it would follow with there is a delay. This went on for...
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1.0
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Atmos Energy Residential Gas Supply
#1219222
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Atmos Energy - Gouging price

I only used gas for hot water heater the last few months. My bill this month was almost $200. A fraction of which is actual gas usage.
Product
Atmos Energy Residential Gas Supply
#1207790
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I have submitted a written request to Atmos to review and adjust this grossly inaccurate bill.No reply as of yet. Bill last month was 72.00, this month it is almost 400.00. My usage is similar to last moth plus I was out of town for a week with the heat turned down...
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Anonymous
Bboldin

500 bucks was my bill ... I have heat and hot water and my bill was triple . I had to pay .ll yes it was right after the ft worth blow up so I paid for that along with others

Anonymous
Ashu

I am in the same boat....My bill was bag 72 and now I have 350 bill.

Product
Atmos Energy Residential Gas Supply
#1201346
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Atmos Energy - Atoms gas has the worst customer service period!!!

They turns my gas off and now I have to wait for 24 hours for them to turn it on. I'm so sick of the "it's my way or the highway" mentality of these people they suck!! After this experience I'm done done and done with these people. OH and did I mention this is the 4th time they've done this and they were supposed to be dealing with my neighbors place not mine. They're smart too!!
Product
Atmos Energy Residential Gas Supply
#1198815
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I told them I've never heard of a customer service fee this high! When I called, I was told the fee paid for administrative needs and the meter reader! I've never seen this on any of my other gas bills, even from Atmos in previous years. I've made several demands for...
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1.0
Product
Atmos Energy Residential Gas Supply
#1190819
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