Manufacturer: Atmos Energy Category: Gas Supply Clear all filters (14 of 14 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I was setting up Auto Bill pay in my online banking for Atmos when I notices aNOTHER $19 dollar charge IN ADDITION to their $19 "customer fee". Yeah in case you weren't aware you're paying Atmos $20/month FOR NOTHING. That's the fee you pay "just to be a customer"....
Read more
1.0
Product
Atmos Energy Residential Gas Supply
#1037932
Reply to reviews
Our Atmos bill went from $84 in January to $138 in February.We have had abnormally warm weather and we haven't been running the heater at all (which it normally sits at 68 anyway). My husband and I have checked everything to make sure there are no leaks. I called Atmos...
Read more
Anonymous
Joan

Estimated billing is so wrong. I prefer to be billed for my usage. Hard to budget. $176 to $311...really? All about ATMOS being the only game in town. I feel blackmailed...

3.5
Product
Atmos Energy Residential Gas Supply
#1011318
Reply to reviews
Read my own meter.34 and charged for 70. Can not even talk to anyone at Atmos. Not sure what are the options other than to write to Texas State. They estimate your usage and it goes up each month. What a way to charge for service. Bill has gone up continuously for the...
Read more
2.0
Product
Atmos Energy Residential Gas Supply
#1009251
Reply to reviews

Atmos Energy Residential Gas Supply Review

#1038803
1.0
So I just arrived home to find that dinner can't be cooked because my gas is off - wife paid bill last week and new bill received reflects payment received- so customer svc is closed and these *** tell me to wait till tomorrow FU atoms energy karma is a real ***
Comment Be first to start a discussion
Show

Atmos Energy Residential Gas Supply Review

#1003459
1.0
Like others I have experienced higher then normal bills. My biggest complaint is the customer service, the people are rude and disrespectful. I wish there was another option for gas I feel they have you buy the wallet when you have no option for another company. Must be nice to charge whatever you want !
Comment Be first to start a discussion
Show

Atmos Energy Residential Gas Supply Review

#1002808
1.0
I just moved into a townhomes and was charged almost 20.00 for a read. Why? Now my new bill is 100.00. My townhouse is smaller than my house I moved from . My only gas is the stovetop which I don't use and my gas water heater. This is ridiculous . I had Coserve and never was my bill this high for gas. Smh. Something needs to be done . I'm thoroughly pissed. This is a nightmare.
Comment Be first to start a discussion
Show

Atmos Energy Residential Gas Supply Review

#999393
My gas billwent from $45 in December (which is high but typical for winter) to over $130 for January. This is rediculous. There is no one else living in my household but me. There is no reason my gas bill should be this high!
Comment Be first to start a discussion
Show
I have the same problem, my December bill was around $300, January 2017 $600 and now Feb $400.I live by myself, and funny enough my heater was using electricity without my knowledge I thought when thermostat is on Heat will use gas and E Heat will be electricity, i...
Read more
Product
Atmos Energy Residential Gas Supply
#1006665
Reply to reviews
I know several people that have had the same experience in January, one customer doesn't even use their gas, they just have a hook-up at their office to the hot water heater, but the pilot light has been shut off for over a year now.Suddenly, they get a bill for over...
Read more
Anonymous
Anonymous

Yup, ours has been no higher than $60/month for the past 5 years and this past month was $140! Completely ridiculous.

Anonymous
Anonymous

I have the same problem, my December bill was around $300, January 2017 $600 and now Feb $400. i live by myself, and funny enough my heater was using electricity without my kn...

1.8
Product
Atmos Energy Residential Gas Supply
I didn't like
  • Pricing
  • Price gougers and false billings
#1003824
Reply to reviews
In 12 years I have never had the kinds of bills atmos is sending.We went from a $35 bills to $245, just made another $155 bill that was due in January 26 and to my surprise, I just checked the mail an found another bill that is due on 2/8/17; that means next week!! I...
Read more
Anonymous
Anonymous

Why....all the CEOs and upper management (Execs) want more high salaries. I used to work Atmos Energy and have plenty of surplus money for pleasure.

Anonymous
Jose gpe aguilera

My gas bill whent from a 120 to 523 dollars

1.0
Product
Atmos Energy Residential Gas Supply
I didn't like
  • Horrible
  • Rude customer service rep
  • Lack of customer service
#999215
Reply to reviews
Paid for gas service to be turned on at house on Thursday, was told appt could not be made until Monday between 8 and noon, guy showed up and left without turning gas on even though my wife was home. Called to find out when they would be back and was told not until...
Read more
1.2
Product
Atmos Energy Residential Gas Supply
Reply to reviews
I used to live in canyon tx and someone else had applied to put my apartment in their name, Atmos calls me, tells me that they had it all fixed then CLOSE out my account and put gas in this other person's name. So when i went to move i had to open up a new account and...
Read more
1.0
Product
Atmos Energy Residential Gas Supply
#853465
Reply to reviews
My husband and I both thought the other had paid the bill.We were out of town when the payment was due and we never got a late notice. The gas was shut off on a Friday evening and they wouldn't restore service until Monday. Our stove runs on gas - our home is old and...
Read more
Anonymous
Anonymous

Shut up Anonymous.

Anonymous
Anonymous

I used to work for atmos and can provide some insight. First off to be turned off you were more than 2 months past due. They don't turn off after only 1 month. Also there is n...

1.5
Product
Atmos Energy Residential Gas Supply
#849386
Reply to reviews

Atmos Energy Residential Gas Supply Review

#992713
1.0
Atoms turned off my gas ,knowing my disability issues ,my 6month old baby, 3kids. We are freezing no heat .can't bathe , i get my disability check at the end of the month. They didn't even let us know.
Comment Be first to start a discussion
Show