Manufacturer: Atmos Energy Category: Gas Supply Clear all filters (16 of 16 reviews match)
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Now they are denying me hot water and gas to cook for my children because they refuse to work out a payment plan. Is there anyone else going through this and what should I do? Who do I turned to? I have My sons father in child support court who is a wealthyan but he...
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1.9
Product
Atmos Energy Residential Gas Supply
#1055203
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I was setting up Auto Bill pay in my online banking for Atmos when I notices aNOTHER $19 dollar charge IN ADDITION to their $19 "customer fee". Yeah in case you weren't aware you're paying Atmos $20/month FOR NOTHING. That's the fee you pay "just to be a customer"....
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1.0
Product
Atmos Energy Residential Gas Supply
#1037932
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Gas bill came in 3 times as high as usual. Investigated and found leak at meter. Called Atmos who promptly sent someone out. he verified the leak and replaced the meter. Everything on my side right down to the nut on top was reused. Technician pressure tested saying...
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Anonymous
Mr. Pottymouth

NO GAS USED=$40/MONTH BILL.I was setting up Auto Bill pay in my online banking for Atmos when I notices aNOTHER $19 dollar charge IN ADDITION to their $19 "customer fee". Yea...

Anonymous
Anonymous

: Professional-1 is an *** kissing Atmos shill.Atmos has a long standing reputations of SCREWING THE CUSTOMER FIRST and then... well then they're job is done.It's up to the c...

1.8
Product
Atmos Energy Residential Gas Supply
I didn't like
  • That the bill would not be discounted
  • Not understanding at all always my fault
#1016230
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Atmos Energy Residential Gas Supply Review

#1038803
1.0
So I just arrived home to find that dinner can't be cooked because my gas is off - wife paid bill last week and new bill received reflects payment received- so customer svc is closed and these *** tell me to wait till tomorrow FU atoms energy karma is a real ***
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Atmos Energy Residential Gas Supply Review

#1003459
1.0
Like others I have experienced higher then normal bills. My biggest complaint is the customer service, the people are rude and disrespectful. I wish there was another option for gas I feel they have you buy the wallet when you have no option for another company. Must be nice to charge whatever you want !
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Atmos Energy Residential Gas Supply Review

#1002808
1.0
I just moved into a townhomes and was charged almost 20.00 for a read. Why? Now my new bill is 100.00. My townhouse is smaller than my house I moved from . My only gas is the stovetop which I don't use and my gas water heater. This is ridiculous . I had Coserve and never was my bill this high for gas. Smh. Something needs to be done . I'm thoroughly pissed. This is a nightmare.
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Atmos Energy Residential Gas Supply Review

#999393
My gas billwent from $45 in December (which is high but typical for winter) to over $130 for January. This is rediculous. There is no one else living in my household but me. There is no reason my gas bill should be this high!
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Our Atmos bill went from $84 in January to $138 in February.We have had abnormally warm weather and we haven't been running the heater at all (which it normally sits at 68 anyway). My husband and I have checked everything to make sure there are no leaks. I called Atmos...
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Anonymous
Joan

Estimated billing is so wrong. I prefer to be billed for my usage. Hard to budget. $176 to $311...really? All about ATMOS being the only game in town. I feel blackmailed...

3.5
Product
Atmos Energy Residential Gas Supply
#1011318
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Read my own meter.34 and charged for 70. Can not even talk to anyone at Atmos. Not sure what are the options other than to write to Texas State. They estimate your usage and it goes up each month. What a way to charge for service. Bill has gone up continuously for the...
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2.0
Product
Atmos Energy Residential Gas Supply
#1009251
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I have the same problem, my December bill was around $300, January 2017 $600 and now Feb $400.I live by myself, and funny enough my heater was using electricity without my knowledge I thought when thermostat is on Heat will use gas and E Heat will be electricity, i...
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Atmos Energy Residential Gas Supply
#1006665
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I know several people that have had the same experience in January, one customer doesn't even use their gas, they just have a hook-up at their office to the hot water heater, but the pilot light has been shut off for over a year now.Suddenly, they get a bill for over...
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Anonymous
Anonymous

Yup, ours has been no higher than $60/month for the past 5 years and this past month was $140! Completely ridiculous.

Anonymous
Anonymous

I have the same problem, my December bill was around $300, January 2017 $600 and now Feb $400. i live by myself, and funny enough my heater was using electricity without my kn...

1.8
Product
Atmos Energy Residential Gas Supply
I didn't like
  • Price gougers and false billings
  • Pricing
#1003824
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In 12 years I have never had the kinds of bills atmos is sending.We went from a $35 bills to $245, just made another $155 bill that was due in January 26 and to my surprise, I just checked the mail an found another bill that is due on 2/8/17; that means next week!! I...
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Anonymous
Anonymous

Why....all the CEOs and upper management (Execs) want more high salaries. I used to work Atmos Energy and have plenty of surplus money for pleasure.

Anonymous
Jose gpe aguilera

My gas bill whent from a 120 to 523 dollars

1.0
Product
Atmos Energy Residential Gas Supply
I didn't like
  • Mishandled payments
  • Entered yard without permission
  • Lack of customer service
#999215
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Paid for gas service to be turned on at house on Thursday, was told appt could not be made until Monday between 8 and noon, guy showed up and left without turning gas on even though my wife was home. Called to find out when they would be back and was told not until...
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1.2
Product
Atmos Energy Residential Gas Supply
#958883
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I used to live in canyon tx and someone else had applied to put my apartment in their name, Atmos calls me, tells me that they had it all fixed then CLOSE out my account and put gas in this other person's name. So when i went to move i had to open up a new account and...
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1.0
Product
Atmos Energy Residential Gas Supply
#853465
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